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Terms & Conditions

Valid from Feb 1, 2024

These Terms of Conditions govern the relationship between you, the User, and Retail Insight, the provider of digital offerings which it makes available for use.

By using this website and Retail Insight’s other digital offerings, you accept these Terms and Conditions as an integral component of any contractual relationship with us and agree to the following terms and legal information in connection with our products, as well as any third-party services and products offered by us in this context.

Certain digital offerings are subject to specific Terms and Conditions, which are expressly referred to in the corresponding commercial product quotation. In the event of any conflict between these Terms and Conditions and the specific Terms and Conditions, the specific Terms and Conditions shall take precedence over these Terms and Conditions.

  1. Copyright and other intellectual property rights

All Trademarks, Names, Logos, Images, Photos, Graphics, Designs, Content, Texts (including Advertisements), Layouts, Software and other Materials used in our digital offerings belong to Retail Insight or to authorised third parties. The User may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into or use for any public or commercial purpose, any such material without our prior written permission.

  1. Exclusion of liability

Retail Insight is committed to ensuring the high quality, accuracy and availability of its digital offerings, however, it cannot exclude the possibility of temporary limitations and downtime (service interruptions, troubleshooting, maintenance, etc.). The User’s access to and use of the products provided by Retail Insight are at the User’s own risk. Any warranty with regard to products provided by Retail Insight and other software provided by Retail Insight is therefore expressly excluded.

Furthermore, Retail Insight’s liability for services provided by third parties is excluded. This also applies to links to third-party content and offerings, for whose legality, correctness, completeness and availability, Retail Insight assumes no responsibility or liability. Likewise, Retail Insight is not liable for damage caused by computer viruses and other harmful computer programmes including, but not limited to, malware or spyware.

The liability of Retail Insight (including for our affiliates, employees, representatives and agents) is in any case limited to intentional or grossly negligent breaches of contractual and non-contractual obligations for which we are responsible and which have been proven to us. To the extent legally permissible, the liability of Retail Insight shall be limited in each case to the amount which it has invoiced the User for the purchase of the corresponding chargeable products. Retail Insight is not liable for any consequential damages and/or loss of profit.

  1. Other Provisions

Should Retail Insight fail to assert its rights under these Terms and Conditions, this shall not be deemed to be a waiver of these rights and claims in this regard. If any provision of these Terms and Conditions is held to be invalid or unenforceable, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a new provision which corresponds to the invalid provision in its economic and legal effect.

Retail Insight reserves the right to amend the provisions of these Terms and Conditions at any time and at its sole discretion. Such changes will be published by Retail Insight on our digital offerings without delay. It is the User’s responsibility to keep themself regularly informed about the currently applicable provisions of the Terms and Conditions.